1. Company & Qualification

Q1: When was RISIN Mould Material founded and where is it located?      +    

Hubei RISIN Mould Material Co., Ltd. was founded in 2009 and is based in Huangshi City, Hubei Province — known as China's "Mining Capital", with unique geographical and resource advantages in the steel industry.

Q2: What are your core strengths in supply capacity?      +    

As a professional steel manufacturer with full in-house production chains covering smelting, forging and rolling, we also maintain in-depth cooperation with over 200 local high-quality steel mills to build an integrated production and supply system. Our self-owned warehouse spans over 26,500 square meters with 4,000 tons of regular stock, enabling us to stably fulfill all types of urgent and bulk orders.

Q3: Are you a manufacturer or a trading company?      +    

We are an integrated professional mould steel manufacturer with in-house capabilities covering smelting, forging, rolling, rough machining, warehousing and logistics. With a complete independent production chain, we exercise full control over the entire process from raw material smelting to finished product delivery, and we are by no means a trading intermediary.

Q4: Which global markets do you mainly serve?      +    

Our tool and die steel products are exported to global markets including South America, Asia, the Middle East and Southeast Asia, serving customers across die casting, forging, stamping and precision machining sectors.

2. Products & Materials

Q1: What main categories of mould steel do you supply?      +    

We cover a full range of tool steel grades:

• Hot Work Tool Steel:
  H11/1.2343/SKD6, H13/1.2344/SKD61, 1.2367/X38CrMoV5-3

• Cold Work Die Steel:
  D2/1.2379/SKD11, D3/1.2080/SKD1, A2/1.2363/SKD12, O1/1.2510/SKS3, D5/1.2601,D6/1.2436,O2/1.2842,A8,DC53,S7

• Plastic Mold Steel:
  P20 / 1.2311 / 3Cr2Mo, P20+S / 1.2312

• High Speed Steel:
  M2 / 1.3343 / SKH9/SKH51, M3 / 1.3344 / SKH52, M35, M42 / 1.3247 / SKH59

Q2: Do you offer customized sizes or processing services?      +    

Yes. With our in-house forging, rolling and processing capabilities, we can provide value-added processing services such as custom-sized blanking, cutting, milling and grinding according to customer-provided drawings and dimensional requirements.

Q3: What standards do your products comply with?      +    

Our products conform to GB/T 1299-2014 (Chinese national standard for alloy tool steels). Hot work steels also meet NADCA #207-2018 (North American Die Casting Association standard). Non-metallic inclusion testing follows GB/T 10561-2005.

Q4: What is the difference between H13, 1.2344 and SKD61?      +    

They are equivalent hot work tool steel grades under different standard systems: H13 (AISI/US), 1.2344 (DIN/Germany), SKD61 (JIS/Japan). They share similar chemical composition and high-temperature performance, and are widely used for aluminum die casting dies and hot forging tooling.

3. Quality Control & Inspection

Q1: How do you ensure product quality?      +    

We implement full-process quality control. Each batch undergoes routine inspection including chemical composition analysis, macro-structure testing (center porosity, segregation), metallographic examination (non-metallic inclusions, carbide distribution) and Brinell hardness testing.

Q2: Can you provide material test reports (MTR)?      +    

Yes. Official inspection reports are available for each batch, detailing chemical composition, hardness, metallographic structure, inclusion rating and final qualification conclusion, with clear testing standards and basis.

Q3: What is the typical metallographic structure of your supplied steel?      +    

Our annealed mould steel features a spheroidized pearlite + carbide matrix with uniformly distributed eutectic carbides. For example, our H13 steel complies with NADCA #207-2018 microstructure requirements, with low segregation and excellent machinability.

4. Order & Payment

Q1: What is your minimum order quantity (MOQ)?      +    

For standard stock sizes, we support flexible order quantities to fit different purchasing scales. For customized processing, the MOQ depends on specific specifications and processing requirements.

Q2: What payment terms do you accept for export orders?      +    

We mainly accept T/T (Telegraphic Transfer) and irrevocable L/C at sight for international orders. For long-term cooperative customers, more flexible terms can be discussed.

Q3: How can I get an accurate quotation?      +    

Please send us your required steel grade, dimensions (thickness/width/length), quantity and processing requirements via email or WhatsApp. Our sales team will reply with a detailed quotation within 24 working hours.

Q4: Can I order multiple steel grades in one shipment?      +    

Yes. We fully support mixed orders of different grades and specifications, which helps customers centralize procurement and reduce overall logistics costs.

5. Delivery & Logistics

Q1: What is your typical delivery lead time?      +    

For in-stock standard products, shipment can be arranged within 3–7 working days after payment confirmation. For customized processing or large-volume orders, the exact lead time will be confirmed based on order details.

Q2: Do you keep stock for mainstream steel grades?      +    

Yes. We maintain 4,000 tons of regular stock covering H13, Cr12MoV, DC53, 1.2344 and other hot-selling grades, enabling fast response to urgent delivery demands.

Q3: What shipping terms and methods do you support?      +    

We support FOB, CIF, DDP and other common trade terms. Shipping options include sea freight (FCL & LCL), air freight and international express for small-batch orders.

Q4: How do you pack the steel for export?      +    

We adopt standard export packaging with waterproof and rust-proof treatment. Steel plates and bars are fixed on wooden pallets or steel frames according to size, ensuring safe long-distance transportation.

6. Service & Support

Q1: Can you help with steel grade selection?      +    

Yes. Our technical team can recommend suitable material grades and heat treatment suggestions based on your die application, working environment and performance requirements.

Q2: How can I reach your sales team directly?      +    

You can contact us via:

WhatsApp: +86 18327808126
Email: esmehan@risinmouldsteel.com

We will respond to every inquiry as soon as possible.